1. The Agreement and Who It Binds
These terms of service set out the contract between you, the user of the website or the customer of the trading house, and the operator of the site. The operator is Lixin Enren Trading Co., Ltd., whose postal address is No. 404 Building 9 Jinyu Huafu, Chengguan Town, Lixin County, Bozhou - 236800, China (CN). In these terms the phrases the Company, we, our, us and the house all refer to that same entity, and the phrase EnrenTrade names the trading style under which the Company acts.
These terms bind you from the moment you first use the website or first make contact with the counter. By browsing the pages, by submitting an enquiry, by requesting a quotation or by placing an order you accept and agree to be bound by the current version of these terms, together with the privacy policy of the house and any written order confirmation issued to you.
If you represent a company, a partnership or another organisation, you confirm that you hold the authority to accept these terms on behalf of that organisation. When these terms speak of you they therefore cover both the individual who acts and the organisation that stands behind that individual, and any breach by the agent binds the principal in the ordinary way of commerce.
2. Our Role as a Trading Counter
The house acts as a coordinating trading counter rather than as a manufacturer of the goods themselves. Our work joins the buyer to verified mills and manufacturers; we source, vet, guide sample approval, prepare documents, coordinate freight and help settle accounts. Unless a separate written agreement says otherwise, the Company does not itself produce fabric, and the makers who actually produce your goods are separate businesses with their own responsibilities for the quality of the fabric they weave and finish.
Because we sit between you and those makers, we take care to describe goods accurately, to pass on verified information and to uphold the approved sample standard, but we act at the direction of each trading partner and we rely on the makers for the physical qualities of the textile. Where the law of a particular market treats an arranger as the seller of record regardless of that role, we defer to that law for the transactions it covers.
Nothing in these terms prevents the house from also serving other wholesale buyers, including buyers who may compete with you in a particular market. The counter works for many customers at once and treats every relationship with confidentiality, and any expectation of exclusivity must be set out in a separate written arrangement.
3. Acceptance of These Terms
Acceptance may arise in several ways. Most simply, it arises when you continue to use the website after these terms are made available to you. It also arises when you submit an enquiry, when you request a quotation, when you place an order or when you accept a written order confirmation by signature, by email or by the actual receipt of goods.
We occasionally update these terms to reflect changes in the law, in our services or in the practical running of the counter. When we do, we publish the new version on this page and change the effective date shown at the top. Continuing to use the site or to trade after an update counts as acceptance of the revised terms, so please revisit this page from time to time.
A written order confirmation issued by the house may carry particular clauses, such as a precise delivery window or an agreed payment schedule. Where those written clauses and these general terms differ, the specific written confirmation controls for the matter it addresses, and these general terms control for everything else.
4. Who May Use This Service
The trading service is intended for businesses and for adults engaging in wholesale purchasing. To use the service you must be at least eighteen years of age and you must have the full legal capacity to make a contract for the goods and quantities you request. If you act for a business, that business must be real and lawful and must hold the trading rights needed to import the goods into its home market.
We may decline to serve a person or a business for reasons of law, credit standing, sanctions compliance or commercial judgement, and we are not obliged to give reasons for declining where the law permits discretion. Our decision to decline one request does not bind us on a later, different request.
We trust the information you give us about your identity and your standing because a long trading relationship depends on honest dealing. Yet we may ask for proof of your business registration, of your authority or of your address before we confirm a first order, and we may pause an order if those proofs do not arrive in reasonable time.
5. Submitting an Enquiry
An enquiry is an invitation to us to consider your requirement; it does not itself form a binding contract. When you submit an enquiry through the website, by email or by telephone you provide details of the goods, quantity, quality and target price that interest you, and the house reviews that brief through its network and replies with information, a quotation or a request for more detail.
You promise that the information in your enquiry is truthful and complete to the best of your knowledge, that the goods you describe are for a lawful purpose and that you have the right to import those goods into your destination market. A false or misleading enquiry may harm the house and inflate the cost of our reply, and we reserve the right to decline to proceed when we find the brief materially untrue.
An enquiry that requests goods we cannot supply or quantities we cannot fill will be answered honestly rather than stretched to look possible, because an order that cannot be delivered damages everyone. Where we can serve only part of the brief we will say so and offer what is genuinely achievable within your window.
6. Orders, Confirmations and Revisions
A binding order is formed only when the house issues a written order confirmation stating the goods, quantity, price, delivery terms and payment schedule, and you accept that confirmation in writing. Unless that written confirmation exists, no price is final and no commitment to produce is made. Do not ask a mill to cut cloth on the strength of a telephone wish alone.
The written confirmation is the single record of truth for the deal. If you believe the confirmation misstates an element of your order, tell us in writing promptly, and we will correct the confirmation before production begins. An order accepted without objection is presumed to match what you wanted.
Commercial quantities refer to the accurate output of the production run, and modest differences from the stated metre count are treated as normal trading tolerance. A stated tolerance appears in the confirmation, and any shortfall within that tolerance is not a breach of the agreement by the house or by the maker.
7. Pricing, Fees and Quotations
Quotations reflect the information available when they are prepared, including the fibre, construction, finish, quantity and destination you described. Prices on the website are indicative marketing figures and never bind the house as an offer of supply; only a written quotation addressed to you, valid for the period it states, creates a price that we must honour.
A quotation is valid for the date window printed on it and may be withdrawn if the underlying market moves before you accept, for example through a sharp change in fibre prices or a sudden shortage of capacity. If a quotation is about to lapse and you still want the goods, tell us at once so we can refresh it fairly rather than hold you to a stale price that the market can no longer support.
Fees for coordination reflect the real work of running the programme. Where we state a coordination fee separately from the goods price, that fee covers vetting, liaison, document preparation and the general running of your order; it does not cover freight, inspection or government charges, each of which we itemise openly rather than burying in a hidden margin.
8. Payment Terms and Settlement
The payment method, currency and schedule for an order appear in the written order confirmation. Common arrangements include a deposit when the order is confirmed and a balance against shipping documents, or a full payment before dispatch, depending on the trade terms agreed. Where the parties agree credit, its amount and term appear in writing.
You must settle invoices on the due date without set off or deduction unless a dispute centre is active and a written agreement for holding funds has been reached. If an invoice falls overdue, the house may pause work on current orders and may suspend shipments until arrears and a lawful charge for late payment are settled, all to the extent the governing law allows.
We never demand that a buyer send full card details by ordinary email, and we will not accept instructions to alter a bank account unless the change is confirmed through an independently verified channel. These small habits protect you from the payment frauds that prey on cross border trade, and we ask you to adopt the same caution when the house sends you any payment instruction.
9. Samples and Approved Standards
Samples are the shared language of quality between us, the maker and you. A laboratory dip or a counter swatch shows the direction a shade or a hand is taking and is not a promise that bulk will match it exactly. Only a sample that the house seals as the approved standard, usually through written sign off agreed with you, anchors the quality that later production must match.
When you approve a sample you give the maker a clear target for colour, weight, finish and construction. We log the approval so that inspection at the mill and at loading can be measured against that same standard, and we encourage you to hold the approved swatch so that your own team can compare on arrival.
Cotton grows, dye reacts to base cloth and finishing settles, so an honest delivery may vary from the sample within accepted trade norms. Where you believe the approved standard has been missed beyond those norms, tell us quickly and keep the goods and evidence available; the house will arrange a fair inspection and a remedy consistent with the law, rather than argue from memory.
10. Inspection, Delivery and Title
The delivery terms of each order, such as the point at which risk passes to you, are stated in the written confirmation in the shorthand of the trade. If you are unsure what a term means for insurance and for the moment risk shifts, ask before you accept the confirmation so that no silent assumption carries the day.
Inspection protects both sides. You may instruct an inspection of the goods at the loading point before they travel, and the house will share the timing and the place so your surveyor can attend or appoint a local agent. Where an inspection finds the goods short of the approved standard, the load is corrected before dispatch rather than carried in the hope that a discount will be agreed later.
Title to the goods moves to you at the point described in the confirmation, and delivery obligations end where those same terms say they end. For a consolidated load, every buyer in the container bears its agreed share of any common loss, handled fairly and transparently among the parties.
11. Buyer Responsibilities
A smooth trade depends on you holding your side steady. You must give clear and correct specifications in good time, keep to agreed approval dates, settle payments as scheduled, take delivery and clear the goods into your own market under a lawful import route, and pass us the documents we need before the deadlines on which shipping depends.
You are responsible for the accuracy of the marks, barcodes and labelling you ask the makers to apply, and for confirming that those details satisfy the rules of the destination market. A delay in your approvals can push a loading slot into the next window, and any extra storage or rebooking charge that your delay fairly causes may be passed to you when the facts show you caused it.
You also promise that the goods you buy are not intended for any unlawful purpose and that you do not sit on any sanction list that would bar the transaction. Where a destination market changes its import rules after an order is confirmed, both sides work to adapt the deal lawfully rather than abandon it without trying.
12. Changes to Orders and Cancellation
You may request a change to a confirmed order, such as a later shade, a larger quantity or a postponed delivery window. We may accept the change if it stays within the makers capacity and the confirmed deadline, and any price or timing effect of the change is stated before the change takes effect. A change requested after a production stage has run may carry the cost of the work already completed.
A confirmed order may be cancelled only with the written agreement of the house, since the moment of confirmation often commits the maker to buying stock for your run. Where cancellation is agreed, any deposit used to fund materials or to hold capacity may be applied to the real cost of that commitment, and the remainder, if any, returns to you under the settlement.
We may cancel an order where you breach these terms, where a payment is overdue without remedy, or where the law or a sanctioned requirement makes performance impossible or unlawful. A cancellation by the house does not release you from paying for work already properly done up to the point of the cancellation.
13. Events Beyond Control and Delays
Events beyond the reasonable control of either side may delay or prevent performance. These include natural disasters, extreme weather, epidemics and other public health emergencies, changes in law or regulation, war, civil unrest, strikes, port closures, general transport failure and interruptions in the supply of fibre, power or machine capacity.
Where such an event delays an obligation, the part whose performance is affected is excused from that obligation for the period of the delay, and the scheduled date shifts by a fair margin rather than triggering an immediate breach. When the delay is severe, either side may reconsider the order and, where the delay has truly become unreasonable, may treat the affected part of the deal as at an end with each side returning what the other fairly provided.
Both sides agree to tell the other promptly when an event beyond their control threatens an obligation, and to cooperate on the best lawful way to keep the goods moving. Silence about a problem does not help a shipment, so the counter expects open and early notice from every trading partner.
14. Limits on Our Liability
To the extent the applicable law allows, the house shall not be liable to you for indirect or consequential loss, for loss of profit, for loss of business or opportunity, or for loss of data that does not arise directly out of a breach of this agreement. These limits apply regardless of the cause and whether the claim is in contract, in tort or under statute.
Our total liability for any claim relating to a particular order is limited to an amount that reflects the true focus of our role as a coordinating counter, and where goods are defective the fairest measure is set by the law and by the specific trade terms of the confirmation rather than by an open ended assumption of the full value of cargo we arranged but did not manufacture ourselves.
Nothing in these terms limits or excludes liability that the law does not allow to be limited or excluded, including liability arising from fraud, from death or personal injury caused by negligence, or from any other ground that a court would not permit a business to waive. Where the law forces a fuller remedy, the rest of this clause gives way to that remedy.
15. Intellectual Property in the Site
The content of this website, including the written material, the design, the trade marks for EnrenTrade and any other marks, the graphics and the structure of the pages, is owned by the Company or licensed to it. You may view and print pages for your own business use in connection with trading on the counter, but you may not reproduce the design or the marks without our written consent.
Trade descriptions, product data and photographs supplied by makers remain the property of those makers, and we publish them to help you judge a supplier. You may rely on that material when choosing partners, but you are not given any licence to exploit the makers own marks or imagery for your own promotion.
If you believe that a page of this site breaches your own rights, please tell us with the details of the work you claim and where the claimed copy appears. We take good faith infringement notices seriously and will act lawfully and quickly once the claim is properly made.
16. Acceptable Use of the Website
You agree to use the website only for lawful purposes and in a way that does not damage the site, the counter or other users. That means you will not attempt to gain access to systems you are not entitled to use, will not add data that is deceptive or malicious, will not try to overload the servers, and will not use automated means to scrape the pages or harvest the contact details of others.
You will not post or transmit material that is unlawful, harassing, defamatory or obscene, nor impersonate another person or a business in your correspondence with the counter. Where you add a review or a remark that the site later permits, that remark remains your responsibility and you grant the house a non exclusive right to host and display it.
If we find use of the site that breaches this clause we may block the connection, restrict an account or refuse an order, and where the misuse causes loss the responsible user remains liable for that loss under the law. We will always prefer a warning where that is fair, but we will act directly where the misuse endangers the ordinary running of the counter.
17. Trading Restrictions and Legal Goods
The goods you buy through the counter must be lawful in the country of production, in the country of transiting carriage and in your own destination market. Where a good needs an export licence, a certificate of origin or a destination approval, we help secure the lawful documents, but the duty to hold any import permit that your own market requires rests with you as the importer.
We will not knowingly arrange goods that are subject to an embargo that governs us, that are bound for a party on a sanctions list, or that are intended for an unlawful end. We may carry out checks on parties and destinations, and we may ask you to confirm the identity of the ultimate receiver and the final use when a shipment carries signals that a lawful trader would want to understand.
Should a change in sanctions make an agreed order unlawful partway through, performance of that order pauses or ends to the extent the law requires, and the parties settle fairly so that neither side keeps an unfair gain from work that good law now forbids.
18. Privacy and Your Data
These terms should be read together with the privacy policy of the house, which explains what personal data we gather, why we gather it and what rights you hold over it. When you trade with the counter you give us the limited contact and order data that the service truly needs, and the privacy policy governs how that data moves, is stored and is eventually removed.
We use your data to answer enquiries, to confirm and run orders, to coordinate samples and freight and to settle accounts, and we share it only with the parties who must act on your particular trade. We do not sell your personal data, and our marketing notes to you always carry a working opt out.
If you want a copy of the data we hold about you, or wish to correct, restrict or erase it, follow the steps in the privacy policy or write to the contact address near the end of these terms. A quiet, accurate data file is better for you and better for the smooth running of your orders.
19. Governing Law and Jurisdiction
The governing law of these terms and of the trading relationships they describe is the law of the place in which the Company is established, being the law of the People Republic of China, except where a mandatory rule of your own jurisdiction requires otherwise. Mandatory consumer protections, if they apply to you at all given the wholesale nature of the service, are never overridden by this clause.
Disputes that the two sides cannot settle by honest discussion are first referred to the competent courts of the place of the Companys establishment, which shall hear the matter to the extent that mandatory jurisdiction rules allow. Before any claim is filed we encourage both sides to exchange a clear written statement of the issue so that a fair settlement has a real chance.
Nothing in this clause stops either side seeking urgent interlocutory protection from a court with competent jurisdiction where that is genuinely needed to stop harm. Arbitration or mediation chosen by both sides later in writing takes priority over this standing clause for the matters it covers.
20. Warranties and Disclaimers
The website and the information on it are provided as they are, for business use, without any warranty of uninterrupted availability or of fitness for an unstated purpose. We work to keep the pages accurate, but prices, stock notes and supplier details can change, and nothing on the site should be treated as a binding offer of supply on its own.
Within the lawful limits described earlier, the fixtures and fittings of our warranties are honest: a written order supplies you the goods described in the confirmation to the approved sample standard; the house acts with reasonable skill and care in arranging vetting, samples, documents, freight and settlement; and the descriptions of makers and goods are given in good faith from information we reasonably trust.
Disclaimers written down here never reduce the legal protections a court will not allow to be removed, and each disclaimer applies only so far as the governing law permits. Where this clause and a specific confirmation clause both speak to the same warranty, the confirmation clause controls for the matter it covers.
21. Amendments to These Terms
We may amend these terms from time to time to reflect changes in the law, in our services or in the way the counter works. Every revised version carries the effective date at the top of this page, and your continued use of the site or continued trading after that date counts as acceptance of the revised terms.
Where a change affects an order already confirmed, the house will aim not to disturb the terms you agreed for that order unless a legal requirement makes it unavoidable. Changes intended to protect you, such as tightening data handling or clarifying shipping rights, apply as soon as they are posted because they lower rather than raise the burden on you.
If you do not wish to be bound by a revised edition you may stop using the site and may close any active conversation with the counter, and any open order will then be settled under the terms in force when it was confirmed. We publish the full previous edition on request so you can compare one version with another.
22. Notices and How to Reach Us
Any notice you send to the house in connection with these terms should be sent in writing to the postal address No. 404 Building 9 Jinyu Huafu, Chengguan Town, Lixin County, Bozhou - 236800, China (CN), or by email to hello@enrentrade.hair. Notices we send to you are delivered to the contact address you give us when you trade, and are treated as received on the day they are sent.
We aim to acknowledge every notice promptly and to act on time sensitive matters within one business day. When you raise a concern, a genuine difficulty or a proposed change, the counter will respond in a straight and practical way rather than hide behind the small print, and the small print here exists to keep the trading that happens on top of it honest for both sides.
The business relationships this house builds live on trust, on sample trueness and on clean paperwork. If these terms can ever be read two ways, the reading that keeps the trade lawful, honest and moving will win, and the counter is always open for the questions that good trading partners ask before they commit.